Information We Collect
ShowNotePad is a shared production notebook, so the information it handles depends on what a team records, types, edits, and shares inside its workspace.
Account And Team Information
We may collect production team names, member names, member email addresses for invites or account recovery, role and permission settings, device labels or identifiers, session information, and credential-related records such as password hashes, reset tokens, and invite status.
Rehearsal Content
ShowNotePad may store audio clips, typed notes, generated transcripts, AI-generated or user-edited tags, scene references, script-page references, completion status, note edits, deletion or suppression metadata, and sync or processing status.
Local Device Data
The desktop app stores local project data in the user's Documents folder so the notebook can remain responsive and recover from restarts. The Companion app can keep recorded clips and clip metadata on the phone until they are uploaded, deleted, or no longer needed.
Technical And Usage Data
We may process technical information needed to run the service, such as upload timestamps, sync timestamps, processing job status, request metadata, provider status, usage-metering events, and basic logs from our hosting providers. We do not use ShowNotePad data for advertising.
Microphone And Audio Notes
ShowNotePad records audio only when a user intentionally records a note. In the Companion app, recording is designed as a push-to-talk action. In the desktop app, recording starts when the user starts a note capture. Audio clips may be uploaded to ShowNotePad cloud services so they can be transcribed, tagged, organized, and shared with authorized members of the same production team.
How We Use Information
We use information to provide and protect ShowNotePad, including to:
- sign production team members in;
- record, upload, transcribe, tag, and organize notes;
- sync shared notes between authorized team members;
- manage roles, permissions, invites, password setup, and account recovery;
- prevent duplicate uploads and recover from interrupted sync;
- provide support and respond to privacy requests;
- monitor service usage, reliability, security, and abuse prevention.
AI Transcription And Tagging
ShowNotePad may use AI services to transcribe audio and classify note text into production categories such as sound, lighting, costumes, props, choreography, director, stage manager, scene, page, and set design. AI output can be reviewed and edited by authorized team members. We do not use rehearsal notes, transcripts, or audio recordings for advertising.
Sharing Within A Production Team
ShowNotePad is a team notebook. Notes, transcripts, tags, completion status, related audio, and author or device labels may be visible to authorized members of the same production team based on their role and permissions.
Users should not record private conversations or sensitive personal information that should not be shared with the production team.
Service Providers
We use service providers to operate ShowNotePad and ProEventTools. These may include:
- Cloudflare for hosting, serverless functions, storage, database services, release downloads, logs, and AI transcription or tagging;
- Resend for transactional email such as invites, password reset, and account recovery;
- Apple for iOS app distribution and platform services;
- Stripe for checkout, payment processing, subscription management, receipts, and billing records.
We do not sell or rent personal information, and we do not use third-party advertising or tracking SDKs in the current ShowNotePad apps. ProEventTools does not receive or store payment-card numbers.
Data Retention
Current ShowNotePad education subscriptions retain text notes for up to 365 days from the note's server creation date and uploaded audio for up to 10 days. Notes explicitly deleted by an authorized user may be erased sooner. Expired and deleted notes are irreversibly erased. Minimal deletion records may remain to prevent old or offline clients from restoring deleted or expired notes.
We may retain account, subscription, security, legal, and operational records longer when needed to provide the service, meet legal obligations, prevent abuse, or resolve support issues.
Data Export, Deletion, And Choices
A production team owner or administrator can request help exporting or deleting team data by contacting us. We may need to verify that the requester has authority over the production team before changing or deleting team data.
Depending on their role, ShowNotePad users may be able to edit notes, complete or restore notes, delete notes, manage team members, remove local phone clips, or request account help.
Children And School Use
ShowNotePad student accounts are available only for students confirmed to be age 13 or older. Accounts for children under 13 and students whose age is unknown are not supported. An authorized adult owner controls student access for the production team, and the school or organization is responsible for notices, permissions, supervision, recording practices, and student-account policies required for its use.
School-authorized use is also governed by the ShowNotePad School and Student Data Notice and School Data Privacy Addendum.
Security
ShowNotePad uses role-based permissions, sign-in credentials, encrypted network connections, hashed credentials and tokens, and cloud-provider security features to protect rehearsal data. No system is perfect, so users should avoid recording highly sensitive information that does not belong in a shared production notebook.
Changes To This Policy
We may update this Privacy Policy as ShowNotePad changes. The updated policy will be posted at this URL with a new effective date.
Contact
For privacy, support, or data requests, contact ProEventTools at [email protected].